man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Scottsboro during the colder seasons, when they’re necessary to keep you warm. While you know the team at Southern Heating & Cooling Inc. will always be there ASAP when you require us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some cash if it’s not. We’ve compiled this checklist of things to attempt before you give us a call.

  1. It may sound silly, but make sure everything is turned “on”. We’ve been to numerous calls only to discover the thermostat or the heat pump itself is turned off.
    • Inspect your thermostat to make sure it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try changing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re unsure where it is) and test your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t switched on, go back to your thermostat.
    • If it’s a programmable model, make sure it’s showing the proper time. If it thinks it’s morning when it’s really night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Examine your air filters to make sure they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air openings?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still deprived of heat, call Southern Heating & Cooling Inc. at 256-574-1300 or schedule an appointment online and we’ll get your home back to the warm and cozy place it should be.